Evidence LibrarySystematic reviewsConflict resolution and peer mediation
Conflict resolution, peer mediation and young people’s relationships

Who wants to know and what do they want to know?

Pupils and teachers at Hatch End High School, Harrow, chose ‘relationships’ as the topic for this review. They wanted to know what schools could do to improve young people’s relationships with each other, with teachers and with their families. This is a key question for schools, policy-makers and pressure groups; there are currently programmes and initiatives on behaviour, citizenship, healthy schools and many other areas which have relationships at their core. Within that broad area, the team looked in more detail at school programmes that encourage conflict resolution and peer mediation.

What did we find?

We found evidence of some benefits for pupils of school interventions in conflict resolution, negotiation skills and peer mediation. Programmes that were studied were quite varied and included classroom based versus whole school initiatives; lessons delivered by teachers versus the use of outside staff; training integrated into academic curricula versus use of the social and personal education area; and use of peer mediation in some programmes. Studies tended to measure the effects that were ‘closest’ to the intervention – views about conflict, understanding of what had been taught – rather than longer term and more ‘distant’ effects, such as pupils’ confidence and ability to make better relationships. The programme that used teaching within an academic curriculum had good results. Some studies looked at the impact on reports of disciplinary incidents in schools and found a positive but limited impact.

How did we get these results?

First we looked for research in secondary schools about young people’s relationships and found a very varied set of studies. Within those, we chose a small set of studies that addressed the question:
Do planned educational interventions in conflict resolution skills, negotiation skills and peer mediation improve young people’s personal and social relationships?

We put together the results of 10 studies from USA, Canada and Australia. All were published after 1994 and all compared the results for pupils in these programmes with pupils not in the programmes.

What are the implications?

These are promising interventions that deserve to be rigorously tested in UK schools.

This report should be cited as: Garcia J, Sinclair J, Dickson K, Thomas J, Brunton J, Tidd M, the PSHE Review Group (2006) Conflict resolution, peer mediation and young people’s relationships. Technical report. In: Research Evidence in Education Library. London: EPPI-Centre, Social Science Research Unit, Institute of Education, University of London.

  
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