I have just started using EPPI-Reviewer 4 today and when I go to the 'RIS Export' tab, all I can see is 'Export your search file to RIS format'; however, I do not see anything underneath this heading - therefore, I cannot upload my file. I am using Internet Explorer on PC; however, the same thing happens when I use Safari on Mac.

Just to confirm, the process is as follows -:

1. Browse to your file
2. Click Upload
3. Select the relevant tags for the start of a record and the end of a record, followed by the publication type tag and source tag
4. Relevant possible options will appear – select the most suitable one
5. (You can view the references at this point, if you wish)
6. Click Export to save the references as a text file

Note that I have copied an example entry from the file I used during the above RIS export. As you can see the start tag at the beginning of the record is TY (which is also the tag for publication type), and the tag at the end of each record is ER.

TY  - JOUR
T1  - Sociopersonal factors
JF  - Differential diagnosis and treatment in social work., 4th ed.
A1  - Numerous Contributors
KW  - eppi-reviewer4
*Social Casework
*Social Groups
*Social Issues
Diagnosis
Psychosocial Factors
Roles
Treatment $$Psychinfo
PY  - 1995
DA  - 1995///
Y1  - 1995///
N2  - [book section covering several chapters] this section [uses] as the unifying theme aspects of a client's reality that relate to being a member of some particular identifiable group that is viewed by society as having some common properties / [need to be] aware of the critical, albeit at times subtle, factors related to these societal roles that need to be understood both diagnostically and in treatment [in social work practice] "Biculturalism and Subjective Mental Health among Cuban Americans" / Manuel R. Gomez "Counseling and Psychotherapy with Japanese Americans: Cross-Cultural Considerations" / Anthony J. Marsella "Perspectives of Post-War Germans on the Nazi Past of their Fathers" / Judith Ann Schwartz "The Emergent Nature of Ethnicity: Dilemmas in Assessment" / Donald E. Gelfand and Donald V. Fandetti "Family Treatment of Poverty Level Families" / Ben A. Orcutt "Family Therapy and the Black Middle Class: A Neglected Area of Study" / Dennis A. Bagarozzi "Social Work with the Wealthy" / Elizabeth Herman McKamy "Effect of Value Reevaluation on Current Practice" / Francis J. Turner "Our Clients, Ourselves: The Spiritual Perspective and Social Work Practice" / Patricia Sermabeikian "Religious Cults, the Individual and the Family" / Lita Linzer Schwartz and Florence W. Kaslow "From Consultation to Therapy in Group Work with Parents of Cultists" / Arnold Chanon Bloch and Ron Shor "Clinical Diagnosis among Diverse Populations: A Multicultural Perspective" / Alison Solomon "American Indians: Working with Individuals and Groups" / E. Daniel Edwards and Margie E. Edwards "Empowering Treatment Skills for Helping Black Families" / Donna R. Weaver "Insight-Oriented Psychotherapy and the Chinese Patient" / May Tung "Clinical Treatment of Black Families: Issues and Strategies" / Jeanne B. Robinson "Casework Contracts with Black-White Couples" / John A. Brown "A Stage-of-Migration Framework for Service to Immigrant Populations" / Diane Drachman "Differential Acculturation among Vietnamese Refugees" / Jon K. Matsuoka "Clinical Assessment and Intervention with Shoplifters" / Sanford Schwartz and Herman V. Wood "Working with Female Offenders: Beyong 'Alternatives to Custody'?" / Anne Worral "Castles in the Air: Welfare Services for Ex-prisoners" / M. J. Cree, J. A. Hoffman and D. N. Riley (PsycINFO Database Record (c) 2016 APA, all rights reserved)
AB  - [book section covering several chapters] this section [uses] as the unifying theme aspects of a client's reality that relate to being a member of some particular identifiable group that is viewed by society as having some common properties / [need to be] aware of the critical, albeit at times subtle, factors related to these societal roles that need to be understood both diagnostically and in treatment [in social work practice] "Biculturalism and Subjective Mental Health among Cuban Americans" / Manuel R. Gomez "Counseling and Psychotherapy with Japanese Americans: Cross-Cultural Considerations" / Anthony J. Marsella "Perspectives of Post-War Germans on the Nazi Past of their Fathers" / Judith Ann Schwartz "The Emergent Nature of Ethnicity: Dilemmas in Assessment" / Donald E. Gelfand and Donald V. Fandetti "Family Treatment of Poverty Level Families" / Ben A. Orcutt "Family Therapy and the Black Middle Class: A Neglected Area of Study" / Dennis A. Bagarozzi "Social Work with the Wealthy" / Elizabeth Herman McKamy "Effect of Value Reevaluation on Current Practice" / Francis J. Turner "Our Clients, Ourselves: The Spiritual Perspective and Social Work Practice" / Patricia Sermabeikian "Religious Cults, the Individual and the Family" / Lita Linzer Schwartz and Florence W. Kaslow "From Consultation to Therapy in Group Work with Parents of Cultists" / Arnold Chanon Bloch and Ron Shor "Clinical Diagnosis among Diverse Populations: A Multicultural Perspective" / Alison Solomon "American Indians: Working with Individuals and Groups" / E. Daniel Edwards and Margie E. Edwards "Empowering Treatment Skills for Helping Black Families" / Donna R. Weaver "Insight-Oriented Psychotherapy and the Chinese Patient" / May Tung "Clinical Treatment of Black Families: Issues and Strategies" / Jeanne B. Robinson "Casework Contracts with Black-White Couples" / John A. Brown "A Stage-of-Migration Framework for Service to Immigrant Populations" / Diane Drachman "Differential Acculturation among Vietnamese Refugees" / Jon K. Matsuoka "Clinical Assessment and Intervention with Shoplifters" / Sanford Schwartz and Herman V. Wood "Working with Female Offenders: Beyong 'Alternatives to Custody'?" / Anne Worral "Castles in the Air: Welfare Services for Ex-prisoners" / M. J. Cree, J. A. Hoffman and D. N. Riley (PsycINFO Database Record (c) 2016 APA, all rights reserved)
VL  -
IS  -
SP  - 1029
EP  - 1268
CY  -
UR  - http://ovidsp.ovid.com/ovidweb.cgi?T=...=1995-98626-006
SN  - 0-02-874007-6 (Hardcover)
U1  - 29325426
U2  - 1618
N1  - [Ed] Chapters reprinted from various sources.
ER  -

The utility appears to be working at the moment. If you are still having difficulties with it, please email us at EPPISupport@ucl.ac.uk, ideally attaching a screenshot of what happens when you attempt to use the utility, along with a copy of your original file (or one or more entries from the file).

Kind regards,

Zak Ghouze

Hi again,

We found an issue with the RIS Export page, which has now been fixed.

All should be OK now with Firefox, Safari or Internet Explorer browsers, but please do let us know if you still have issues accessing the RIS Export Utility.

Kind regards,

Zak