I am attaching a file which I have exported. Each time I go through the RIS export path It tells me the end tags are
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These are first few records from the file
FN Thomson Reuters Web of Knowledge
VR 1.0
PT J
AU Bentley, Tim A.
Catley, Bevan
Cooper-Thomas, Helena
Gardner, Dianne
O'Driscoll, Michael P.
Dale, Alison
Trenberth, Linda
TI Perceptions of workplace bullying in the New Zealand travel industry:
Prevalence and management strategies
SO TOURISM MANAGEMENT
VL 33
IS 2
BP 351
EP 360
DI 10.1016/j.tourman.2011.04.004
PD APR 2012
PY 2012
AB Workplace bullying is a major cause of stress and psychological harm for
employees and a costly problem for organisations. Within the travel
industry, little is known about the extent and nature of the workplace
bullying problem. This paper reports on findings from a survey of 332
New Zealand travel industry staff and managers. The finding that more
than one-in-ten respondents experienced bullying in the workplace
indicates a significant problem for the sector. In comparison to those
who had not experienced bullying, targets of bullying reported lower
levels of constructive leadership, colleague support, and supervisor
support, and lower self-rated performance. Targets also reported higher
levels of stress, lower levels of emotional wellbeing, higher
absenteeism, and a higher intention to leave the organisation.
Organisational responses to bullying reported to be most effective were
those that focused on improvements in communication and relationships.
The paper discusses the importance of leadership in developing a
bully-free culture within organisations. (C) 2011 Elsevier Ltd. All
rights reserved.
TC 0
Z9 0
SN 0261-5177
UT WOS:000298534200013
ER
PT J
AU Berry, Peggy A
Gillespie, Gordon L
Gates, Donna
Schafer, John
TI Novice nurse productivity following workplace bullying.
SO Journal of nursing scholarship : an official publication of Sigma Theta
Tau International Honor Society of Nursing / Sigma Theta Tau
VL 44
IS 1
BP 80
EP 7
DI 10.1111/j.1547-5069.2011.01436.x
PD 2012-Mar
PY 2012
AB Purpose: To determine the prevalence and effects of workplace bullying
(WPB) on the work productivity of novice nurses (NNs). Design:
Internet-based descriptive cross-sectional survey design. Methods: One
hundred ninety seven NNs (91.4% female, 8.6% male) in practice less than
2 years completed the Healthcare Productivity Survey, Negative Acts
Questionnaire, and a demographic survey. Findings: The majority (72.6%,
n= 147) of NNs reported a WPB event within the previous month, with
57.9% (n= 114) the direct targets and another 14.7% (n= 29) witnesses of
WPB behaviors. Using a weighted Negative Acts Questionnaire score, 21.3%
(n= 43) of NNs were bullied daily over a 6-month period. When asked if
bullied over the past 6 months, approximately 44.7% (n= 88) of NNs
reported repeated, targeted WPB, with 55.3% (n= 109) reporting no WPB.
WPB acts were primarily perpetrated by more experienced nursing
colleagues (63%, n= 126). Further, work productivity regression modeling
was significant and NN productivity was negatively impacted by workplace
bullying (r=-.322, p= .045). Conclusions: WPB continues in the
healthcare environment and negatively affects bullied NNs' productivity
by affecting cognitive demands and ability to handle or manage their
workload. Clinical Relevance: Healthcare facilities should continue to
measure WPB in the work environment after policy implementation as well
as eliminate negative behaviors through root-cause analysis to correct
environmental factors associated with WPB. Journal of Nursing
Scholarship, 2011; XX:X, XXX-XXX. 2011 Sigma Theta Tau International.
Z9 0
SN 1547-5069
UT MEDLINE:22339938
ER
PT J
AU Nielsen, Morten Birkeland
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