Hello Ali,
I have had a closer look at your review.
I can see there are 14 sources. I went through each one and all of them have coding except for
CINAHL Telehealth Economic.bib
CINAHL Telehealth Chronic.ris
I must have been looking at a different source when I earlier said I thought there was coding in 'CINAHL Telehealth Chronic.ris'.
I looked at a database backup from about June 18 and at that time there weren't any codes applied to items from that source. I can see that there was quite a bit of coding carried out on other sources as of that day. Would you have expected coding on that source to be there on June 18? On June 18 the number of items and duplicates in that source was same as they are today.
To look into this further we would need a bit more information. If you think that on a particular day the coding should be there we could have a look at a backup from that day and verify if it was there or not.
As for the freezing issue, could I ask what browser you were using. There is a known problem where the FireFox browser has frozen the Silverlight plugin (that EPPI-Reviewer runs in). It occurs when some non-native Silverlight dialog windows are not acknowledged quickly enough by the user. It is described and a workaround is given in this thread HERE (go to the third post in the thread where it says 'Side note').
Best regards,
Jeff