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HomeHomeUsing EPPI-Revi...Using EPPI-Revi...Questions about...Questions about...unable to log in since updating silverlightunable to log in since updating silverlight
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09/08/2012 12:18
 

 Cursor appears in user name and password boxes and log in function button works but but Im unable to insert any text in the boxes

 
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09/08/2012 12:50
 

Hi Simon,

How odd! This is an absolute first, quite peculiar... Before panicking, I would try the usual catch-all solutions. Have you tried to (in order):
1) restart the browser, or
2) try a different browser (Firefox, Safari, Chrome or Internet Explorer), or
3) restart your PC, try again and then retry 1) and 2)?

If all of the above fails, please let me know:
a) your machine details (operative system and version)
b) the browser(s) that show this behaviour
c) the Silverlight version that you've installed. (on the logon screen, you should get a "Silverlight" option if you right click anywhere inside the white box)

I hope this helps,

Sergio

 
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09/08/2012 13:11
 

 Hi sergio - the problem was in google chrome - all ok using safari

thanks

 
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