Hello Fred,

The comparisons in the ''Collaborate' tab are more suited to single hierarchy coding tools (such as a screening tool). With simple tools like that, the system can look at the coding and determine which items have agreements and disgreements and allow you to complete the agreements in a single operation and then examine the disagreements. When you have multiple levels of hierarchy in your coding tool, as you would in a data extraction tool, one would expect that every item will be a disagreement as much of the coding involves interpretation and textual data entry.

For data extraction it makes more sense to run the comparison in the 'Coding record' tab that you can find in the 'Document details' window. In that tab you can select the two coders to compare and click 'Run comparison'. The coding of each person will be displayed in a new window with each person's work in a different colour. The person who will be completeing the coding will be able to examine the two versions of coding, edit their own to create the final version and then 'complete' that coding.

If you really wanted to do this in the 'Collaborate' tab you would need to create and run a comparison for each level of hierarchy in your data extraction tool.

As for the timeout message that you are seeing, if you send us details to eppisupport@ioe.ac.uk and let us know your review and what comparison you were running we can have a look at it to see what might be going on.

Best regards,

Jeff