Hello Julie,
I just had a look at your review. The problem is that you have placed all of allocation codes inside of your screening codsets ('Q1 Screening on Title and Abstract' and 'Q1 Screening on Title and Abstract'). When you assigned the allocation codes to your items you were actually 'completing' all of those items with respect to your screening codeset. As you were the one to 'complete' those items (when you assigned the allocation codes), any coding that the other reviewers are doing is just adding to your coding and not showing as their coding. This is why the number of 'Remaining' items is not reducing.
What you need is to have your allocation codes in an 'Allocation codeset'. Then, when you add an allocation code to an item it is completing the item with respect to the allocation codeset (and not the screening codeset).
The good news is that all of the work that your reviewers are doing is still there; it's just that it is tied to your login rather than theirs. The best way forward at this point is to identify the items that your reviewers have not coded yet. You could then create an 'Allocation codeset' and work assignments based on those items. If you then delete the existing allocation codes in the screening tool those uncoded items would become 'not complete' again and you would see the 'Remaining' come down as the item was screened.
The only thing left to do then would be to sort out the already screened items. That could be done by running a number of searches based on the allocation codes and the screening codes.
I can appreciate if this sounds like a complicated solution. If you wish I could do this for you but would need you and reviewers to stay out of the review while it was taking place. Please let me know how you would like to proceed.
Best regards,
Jeff