The announced network and electrical maintenance (resulting in the EPPI-Reviewer disruption) was completed by 09:00 (GMT +1) this morning (Tue Aug 27). Based on the login information the last access to EPPI-Reviewer 4 before the outage was at 2013-08-25 18:07:17 (GMT Sunday evening) and the first after the outage was at 2013-08-27 07:22:28. (GMT Tuesday morning). This is approximately 37 hours so we will add two days to the expiry date of all active accounts and shareable reviews.
Having EPPI-Reviewer users around the world in many different time zones means there is never a 'good' time for disruption. We appreciate the inconvenience this necessary maintenance work (and subsequent interruption) may have caused and would like to apologize.
If you have any questions or comments please reply to this thread.
Best regards,
Jeff
Updated on: 27 Aug 2013