Information Technology (IT) (see also Data storage)

Subsections below: Email, Unit Information Officer, Unit IT committee, Unit servers, Access to our systems, Software, Unit laptop and projector, Drives and Websites

IoE Policy	Unit Policy Reviewed 25/04/07	Admin procedure Reviewed 25/04/07	Staff procedure Reviewed 25/04/07
EMAIL The Institute allocates each member of staff an email address. IoE Guidelines on the Use of Email are available via the IoE website (Dated Dec 2003). Guides to using IOE email software are available via Information Services.	EMAIL See IoE policy A number of email lists exist which are administered by the Information Systems Officer and available via the internal website. Email can be accessed from home. Staff are encouraged to archive messages regularly to stop mail boxes from becoming full. Advice is available via the internal website. Staff are asked to be considerate when sending attachments, and where possible send links to internal documents rather than the file itself.	EMAIL	EMAIL See Unit and IoE policy
INFORMATION SYSTEMS OFFICER Technical support is provided by the Institute’s Computing Support (ICS) Helpdesk and should be the first point of contact regarding technical or software problems. The Institute runs computing courses for members of staff	INFORMATION SYSTEMS OFFICER The Information Systems Officer can advise on computer software and hardware.	INFORMATION SYSTEMS OFFICER	INFORMATION SYSTEMS OFFICER
UNIT IT COMMITTEE	UNIT IT COMMITTEE The Unit IT committee meets regularly to discuss the IT needs of the Unit.	UNIT IT COMMITTEE	UNIT IT COMMITTEE Staff wishing to raise issues regarding IT provision in the Unit should speak to the Information Systems Officer or their line manager.
UNIT SERVERS AND PC SYSTEMS	UNIT SERVERS AND PC SYSTEMS The Unit has its own servers to support our work. These are managed by the Unit’s Information Systems Officer.	UNIT SERVERS AND PC SYSTEMS	UNIT SERVERS AND PC SYSTEMS Any queries regarding the Unit’s servers or PCs should be directed to the Information Systems Officer in the first instance.
ACCESS TO OUR SYSTEMS	ACCESS TO OUR SYSTEMS Access to the network is available for all contracted staff (except those with 0 fte). Passwords are allocated via the Information Systems Officer and should not be shared with others.	ACCESS TO OUR SYSTEMS	ACCESS TO OUR SYSTEMS
SOFTWARE	SOFTWARE The Unit follows IoE policy and legal requirements that that only authorized software is used on Unit computers. All software has to be checked and agreed by IT officer before being loaded onto a PC.	SOFTWARE	SOFTWARE See Unit Policies
UNIT LAPTOP AND PROJECTOR See Unit Policy	UNIT LAPTOP AND PROJECTOR The Unit’s laptop and projector are for use in Unit buildings only except with permission of UMC.	UNIT LAPTOP AND PROJECTOR	UNIT LAPTOP AND PROJECTOR Staff wishing to use the Unit laptop and projector should reserve it through the Unit Administrative Officer.
DRIVES See Unit Policy	DRIVES Computers are often shared amongst part time staff. Staff should save work onto their personal N drive or shared project drives, as these are backed up at the end of each day, but not the C drive. The R drive is a Unit-wide drive. The content of all drives should be considered confidential and not shared externally without permission of the author and project director. The R drive funding folder is particularly sensitive and should be treated as strictly confidential. Computers should be logged off but left on overnight as the Institute’s Computing Department use this time to load anti-virus software over the network. Please delete emails and files that are no longer required as these take up much space on the Unit's servers.	DRIVES	DRIVES See Unit Policy
WEBSITES The IoE Marketing Dept. oversees changes to the main IoE website. The IoE external website is structured using templates which all schools and units must use.	WEBSITES In addition to the IoE policies and templates, the Unit’s websites are subject to the Unit’s branding and marketing policies, and the IoE's accessibility guidelines (see Publications, Marketing and Branding).	WEBSITES Administrative procedures are available via the Unit Administrative Officer.	WEBSITES The Unit’s websites include: The Unit’s web pages on the Institute of Education website. These pages describe the programme of work of the Unit as well as staff research and interests and publications. These pages are maintained by the Unit administrators. An internal SSRU website at http://ssru.Institute.ac.uk/ which includes this Unit Handbook, the Annual Report, a diary of room bookings, IT resources and contact lists. It is maintained by the Unit Administrators. The EPPI-Centre website, outlining its work and methods. These pages are maintained by the EPPI Administrators. The Unit’s Internal web pages are the largest and most comprehensive source of information relating to working at the SSRU. Staff should consult these regularly for all Unit policies and procedures. The internal website should be every staff member's first port of call for information about any aspect of working at the Unit. The Internal site also includes Hotnews, which provides an opportunity for staff to circulate news and information. Please contact the Unit administrators to post any items on Hotnews.

IoE Policy

Unit Policy
Reviewed 25/04/07

Admin procedure
Reviewed 25/04/07

Staff procedure
Reviewed 25/04/07

The Institute allocates each member of staff an email address.

IoE Guidelines on the Use of Email are available via the IoE website (Dated Dec 2003).

Guides to using IOE email software are available via Information Services.

See IoE policy

A number of email lists exist which are administered by the Information Systems Officer and available via the internal website.

Email can be accessed from home.

Staff are encouraged to archive messages regularly to stop mail boxes from becoming full. Advice is available via the internal website.

Staff are asked to be considerate when sending attachments, and where possible send links to internal documents rather than the file itself.

See Unit and IoE policy

INFORMATION SYSTEMS OFFICER

Technical support is provided by the Institute’s Computing Support (ICS) Helpdesk and should be the first point of contact regarding technical or software problems. The Institute runs computing courses for members of staff

INFORMATION SYSTEMS OFFICER

The Information Systems Officer can advise on computer software and hardware.

INFORMATION SYSTEMS OFFICER

UNIT IT COMMITTEE

The Unit IT committee meets regularly to discuss the IT needs of the Unit.

UNIT IT COMMITTEE

Staff wishing to raise issues regarding IT provision in the Unit should speak to the Information Systems Officer or their line manager.

UNIT SERVERS AND PC SYSTEMS

The Unit has its own servers to support our work. These are managed by the Unit’s Information Systems Officer.

UNIT SERVERS AND PC SYSTEMS

Any queries regarding the Unit’s servers or PCs should be directed to the Information Systems Officer in the first instance.

ACCESS TO OUR SYSTEMS

Access to the network is available for all contracted staff (except those with 0 fte).

Passwords are allocated via the Information Systems Officer and should not be shared with others.

ACCESS TO OUR SYSTEMS

SOFTWARE

The Unit follows IoE policy and legal requirements that that only authorized software is used on Unit computers.

All software has to be checked and agreed by IT officer before being loaded onto a PC.

SOFTWARE

See Unit Policies

UNIT LAPTOP AND PROJECTOR

See Unit Policy

UNIT LAPTOP AND PROJECTOR

The Unit’s laptop and projector are for use in Unit buildings only except with permission of UMC.

UNIT LAPTOP AND PROJECTOR

Staff wishing to use the Unit laptop and projector should reserve it through the Unit Administrative Officer.

DRIVES

See Unit Policy

DRIVES

Computers are often shared amongst part time staff.

Staff should save work onto their personal N drive or shared project drives, as these are backed up at the end of each day, but not the C drive.

The R drive is a Unit-wide drive.

The content of all drives should be considered confidential and not shared externally without permission of the author and project director. The R drive funding folder is particularly sensitive and should be treated as strictly confidential.

Computers should be logged off but left on overnight as the Institute’s Computing Department use this time to load anti-virus software over the network.

Please delete emails and files that are no longer required as these take up much space on the Unit's servers.

DRIVES

See Unit Policy

WEBSITES

The IoE Marketing Dept. oversees changes to the main IoE website.

The IoE external website is structured using templates which all schools and units must use.

WEBSITES

In addition to the IoE policies and templates, the Unit’s websites are subject to the Unit’s branding and marketing policies, and the IoE's accessibility guidelines (see Publications, Marketing and Branding).

WEBSITES

Administrative procedures are available via the Unit Administrative Officer.

WEBSITES

The Unit’s websites include:

The Unit’s web pages on the Institute of Education website. These pages describe the programme of work of the Unit as well as staff research and interests and publications. These pages are maintained by the Unit administrators.

An internal SSRU website at http://ssru.Institute.ac.uk/ which includes this Unit Handbook, the Annual Report, a diary of room bookings, IT resources and contact lists. It is maintained by the Unit Administrators.

The EPPI-Centre website, outlining its work and methods. These pages are maintained by the EPPI Administrators.

The Unit’s Internal web pages are the largest and most comprehensive source of information relating to working at the SSRU. Staff should consult these regularly for all Unit policies and procedures. The internal website should be every staff member's first port of call for information about any aspect of working at the Unit.

The Internal site also includes Hotnews, which provides an opportunity for staff to circulate news and information. Please contact the Unit administrators to post any items on Hotnews.

back to A-Z directory