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HomeHomeImporting searc...Importing searc...Importing filesImporting filesServer Error in '/ConvertToRIS' ApplicationServer Error in '/ConvertToRIS' Application
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12/07/2017 02:59
 

I keep getting this error when I select the Informit filter for text files I have uploaded to RIS Export:

 

Server Error in '/ConvertToRIS' Application.


Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

 



<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
 



<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>
 
New Post
12/07/2017 12:28
 

Hello Carmela,

When the application crashes like this it is often something in the uploaded file that is causing the problem.

If you could send us the file to eppisupport@ucl.ac.uk we can have a look at it to see what the problem might be.

Best regards,

Jeff

 

 
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