HelpForum

Forum (Archive)

This forum is kept largely for historic reasons and for our latest changes announcements. (It was focused around the older EPPI Reviewer version 4.)

There are many informative posts and answers to common questions, but you may find our videos and other resources more informative if you are an EPPI Reviewer WEB user.

Click here to search the forum. If you do have questions or require support, please email eppisupport@ucl.ac.uk.

<< Back to main Help page

HomeHomeUsing EPPI-Revi...Using EPPI-Revi...Questions about...Questions about...Reports - error messageReports - error message
Previous
 
Next
New Post
16/10/2018 11:08
 

Hi team, I'm trying to run some reports in EPPI-Reviewer. I've created several reports that run just fine, but the latest one comes up with an error message whenever I click "go":

DataPortal.Fetch failed "An item with the same key has already been added"

 

Can you help?

 
New Post
16/10/2018 13:49
 

Hi Emily,

I have seen this issue before, and we should be able to fix it. (I think it's a case of duplicate ID numbers in your report.) Can you let me know the review ID number (or name), and the name of the report you were trying to run? We should be able to find and fix the issue with that info.

(You can email the details directly, if you'd prefer. Our support email address is eppisupport@ucl.ac.uk.)

Kind regards,

Zak

 
Previous
 
Next
HomeHomeUsing EPPI-Revi...Using EPPI-Revi...Questions about...Questions about...Reports - error messageReports - error message


Copyright 2021 by EPPI-Centre :: Privacy Statement :: Terms Of Use :: Site Map :: Login
Home::Help::EPPI-Mapper::RIS Export::About::Account Manager