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HomeHomeGetting started...Getting started...Getting startedGetting startedInstalling dual versions of Mozilla Firefox on MacInstalling dual versions of Mozilla Firefox on Mac
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18/09/2019 08:37
 

I'm working on a Mac, and followed your instructions about installing Firefox ESR version 52.9.0 in tandem with the version I already use (which is 69.0). The step where the dialog box for the profile manager is supposed to appear, however, does not work. It only opens a new Firefox window. I'm not sure how to proceed with this.

 
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18/09/2019 18:54
 

Hi Catrin,

Are you referring to the section on page 29, entering commands into a Terminal prompt? Ensure you type the commands exactly as shown!

When you type ./firefox-bin –profilemanager, there should be a single space followed by a dash and immediately afterwards profilemanager. It sounds like your Mac is just running the Firefox program (or binary file / executable), and not seeing the -profilemanager part.

What happens if you type about:profile directly into a Firefox browser window?

Can you email screenshots directly to our support email address eppisupport@ucl.ac.uk and I will take a look.

In the meantime, may I suggest Waterfox. This is available from https://www.waterfox.net/releases/ in both Mac and PC versions, and requires no additional add-on installation or profile management. It should run aside your existing Firefox installation.

Let me know how you get on / send screenshots of your existing Firefox issue with the Terminal command to start the Firefox profile manager.

Thanks!

EPPI Support

 
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23/09/2019 09:37
 

Hi,

I think the problem was that I had Firefox open when I tried to open the profile manager. The about:profiles tip worked, though, so I now have both versions of Firefox working. Thanks very much for your help!

 
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23/09/2019 14:55
 

Glad to hear it worked in the end!

Just let us know if you need anything further.

Kind regards,

eppisupport@ucl.ac.uk

 

 
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HomeHomeGetting started...Getting started...Getting startedGetting startedInstalling dual versions of Mozilla Firefox on MacInstalling dual versions of Mozilla Firefox on Mac


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